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Category Archives: Problem Solving & Decision Making

I own the problem

PFR Interim Management Services Posted on February 6, 2013 by Peter FransApril 22, 2022

It is easy to be a winner when the sun shines, and when you are in love and all is well. In reality it is much harder in the face of persistent problems and difficulties.

On those days we tend to blame the government, the weather, rising prices and all the people around us.

Anything and everything that is available that is available can be, an probably will be, blamed.

It is a help at this stage if you recognize the situation that exists, ie. “The Problem is yours – You own it. “Suppose next door’s dog or children are disturbing your Sunday afternoon peace for the umpteenth time. If you go into a loser mood you can say “If there weren’t all these idiot children and dogs in this world I wouldn’t be so tired and fed up on Monday morning at work.”

On the other hand it could have a disastrous effect on the world situation if all children were removed (to say nothing of dogs) so the problem is yours not theirs. The solution is also yours.

Try to get the feeling of ‘It’s my problem!’ under your skin so that it comes quickly into play when you are in a discussion or face a difficult situation.

Remember two things –

  • You can change nobody but yourself.
  • Angry or unhappy people often do not know what they are angry or unhappy about. If you are straight with them you can probably find out what the real cause of their irritation is.

When you fail to say “It’s my problem” and you point an accusing finger at another, look down and see how many fingers point forward and how many point straight back at you.

By: Peter Frans – Principal Consultant

 

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Posted in Human Resources Management, Leadership, Problem Solving & Decision Making | Tagged Customer Service, HR Management, Leadership, Personal Development

Jumping To Conclusion

PFR Interim Management Services Posted on October 27, 2012 by Peter FransAugust 8, 2016

A newspaper article told of a man who was walking toward an open subway car when he felt a body brush by him.  Instinctively, he reached for his pocket and discovered he didn’t have his wallet.  Shouting and running, he grabbed the person who had bumped against him. He tugged wildly at the stranger’s sleeve, trying to stop him from escaping into the departing subway. The subway door slammed shut, but not before he had ripped off the suspected pick-pocket’s … Continue reading →

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Posted in Leadership, Problem Solving & Decision Making | Tagged HR Management, Jumping To Conclusion, Leadership, People Management, Problem Solving & Decision Making

Problem Solving & Decision Making

PFR Interim Management Services Posted on July 23, 2009 by Peter FransJuly 27, 2023

INTRODUCTION You most probably have heard the old cliché “there are no problems, only opportunities.’ This might sound like pie-in-the-sky optimism to anyone stuck in the middle of a difficult puzzle or a stressful people problem. However, by using the proven, logical problem-solving and decision-making system, you indeed can create opportunities from problems. Additionally, the biggest problem-solving mistake is dealing with the symptoms of a problem rather than its “root causes.” Sometimes, even the “experts” don’t find the fundamental reason … Continue reading →

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Posted in Leadership, Problem Solving & Decision Making | Tagged General Management, Leadership, Peter Frans, Problem Solving & Decision Making

We cannot solve problems by using the same kind of thinking we used when we created them.

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